Within school, support can come from your child's form tutor or their Director of Learning. However, there is also the option of speaking with our pastoral support team, Mrs Davies or Miss Collinson.  Please use the appropriate email addresses to make contact if you know them. If not, click here and send a message asking for contact to be made directly.

Alternatively outside of school

  • Wigan CAMHS and speak with Duty Team – open Monday – Friday and between hours of 9am – 5pm.  Tel: 01942 764473

  • You can get support from your child’s school through the school’s pastoral support/SENCO or head of year, particularly if your child is struggling in school

  • You can get support from Startwell (Wigan Social Care) which offers support in all areas of a child and family’s life.

  • Support for yourself can be accessed through your GP. You could also try speaking to your family, friends or faith leader for emotional support.

  • Helplines such as Samaritans and PAPYRUS provide out of hours support to those who are struggling. More information can be found on their website.

What should I do in a crisis or emergency?
If you feel that your child is at risk and you can’t manage this on your own, or if they have harmed themselves or are making serious threats about harming themselves, we would advise you to visit your nearest A&E department to get immediate help.

Useful Contacts

Emergency Services (Police, Ambulance etc)

Call 999:  24 Hours and 7 days a week


Call: 01942 764473: Open Monday – Friday 9am-5pm

Papyrus Hopeline

If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice

Call: 0800 068 4141   Text: 07786209697 or

Email: pat@papyrus-uk.org


10am – 10pm weekdays / 2pm – 10pm weekends          2pm – 10pm bank holidays


Samaritans Helpline

We're here round the clock, 24 hours a day,

365 days a year. If you need a response immediately, it's best to call us on the phone.

Call: 116 123

Email: jo@samaritans.org

This number is FREE to call. You don't have to be suicidal to call us.


Young Minds provides lots of useful information regarding mental health and behaviour concerns for children and young people and has a variety supporting resources, as well as advice on where to get support and a parent helpline, which is free from mobiles and landlines.

Parents Helpline on 0808 802 5544 

(Monday to Friday, 9.30am–4pm)

Website: www.youngminds.org



Contact our trained helpline counsellors for 24/7 help, advice and support

Phone: 0808 800 5000

Email: help@nspcc.org.uk

Website: www.nspcc.org.uk


Wigan Mental Health Urgent Response Team

24/7 mental health crisis line for people of all ages in Wigan

0800 051 3253




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